Shipping Policy

Last updated: 2026-06-03

Thank you for shopping with Solarbeam Lighting! We're committed to getting your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 3–5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Please note: Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors outside our control.

Shipping Costs

We offer free shipping on all orders to South Africa and the United States. International shipping rates may vary and will be calculated at checkout.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking number. Please allow 3–5 business days for tracking information to update.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date via our Contact page and we will resolve the issue promptly.

Contact Us

For any shipping-related questions, please reach out to us via our Contact page.Contact page