Refund policy

Last Updated: 2026-06-03

At Solarbeam Lighting, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the conditions below.

Returns

You may request a return within 30 days of receiving your order.

To qualify for a return:

* The item must be unused and in its original condition.
* The item must be returned in its original packaging.
* Proof of purchase is required.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include clear photographs of the issue so we can assist you as quickly as possible.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.